Horská veterinární klinika provides a 24/7 emergency service available at +420 777 305 410. Other communication channels such as e-mail, Messenger, or WhatsApp are not intended for contacting the clinic in urgent situations.
If your pet requires emergency veterinary care, please call +420 777 305 410 before your arrival. Inform the veterinarian about your pet's current condition and your estimated time of arrival so that we can prepare for immediate admission.
Can I come even if we are visiting another workplace?
Yes, at the Mountain Veterinary Clinic, the same conditions apply to patients from other workplaces as to permanent ones.
Will you come to our house?
No, we do not provide a pick-up service.
Is the clinic open 24/7?
No. In urgent situations, a veterinarian or possibly a nurse will come to the clinic.
Why is it not possible to treat an animal at your home?
In order to provide your pet with first-class care, we need all the equipment, diagnostic devices, medications, and possibly our aseptic operating room. The appropriate level of treatment cannot be achieved at home.
How much does emergency treatment cost?
We charge an emergency surcharge for treatment outside of office hours. The veterinarian will inform you of the current amount.